Through active participation, individuals share experiences and capacities, which enhances the effectiveness of our interventions and fosters ownership and agency among participants.

Steps' approach is also inspired by INTRAC's Consulting for Change (C4C) program, emphasizing consulting with soul and focusing on value-based consulting that respects partners' and clients' culture, history, and identity. This approach aims to create change from within and ensure sustainable outcomes.

We design our interventions ensuring:

  • Use of active learning techniques such as: group work, role plays, acting, drawing, music, open spaces, world cafes, forum theater, collage, games etc.

  • Engaging participants in safe, open and rich conversations that build on different perspectives and experiences.

  • Building on the potentials, knowledge and expertise of participants.

  • Building relationships between participants and team building. 

  • Creating spaces with critical thinking, reflection and continuous learning. 

Team Building
Critical Thinking
Reflection
Continuous Learning
Multiperspectivity
Lived Experiences

Work Areas

Knowledge Production and Development

People the Root of Change

Launching of the new toolkit: People, The Root of Change

ENE

Facilitating Eye not for an Eye workshops

HWH

Facilitating Hawli w Hawalayi training for Animators

OH

Launching of the Oral History Guide

Gallery

Launching of Hawli w Hawaleye 

ENE

Facilitating Eye not for an Eye workshops

OH

Facilitating Oral History Workshops

HWH

Facilitating HWH workshops

An interactive "learning-by-doing" approach to oral history. It highlights oral history's role in conflict transformation by capturing diverse voices, documenting narratives, and promoting understanding about the past.

A project in partnership with forumZFD.

Steps was responsible for:

  • Leading and facilitating the review process of the guide, including facilitating peer review workshops, and setting the knowledge development process with the team involved.

  • Co-developing the content alongside the team involved, with a special focus on conflict transformation.

  • Designing the website and ensuring accessibility and user-friendliness.

Check out the website Reimagine the Past to access the guide and learn more about the transformative power of oral history.

A participatory and discovery-based toolkit for volunteers, activists, teachers, or anyone interested to know more about conflict transformation and the culture of non-violence. The aim is to make conflict transformation concepts and applications accessible to people in different communities. 

A project in partnership with forumZFD.

Steps was responsible for:

  • Updating the content and activities of the previous toolkit, including a review process with those who implemented the toolkit over the years.

  • Designing the toolkit in a visually engaging and user-friendly way.

Steps continues to facilitate yearly Eye not for an Eye workshops for activists, educators, and facilitators engaged within their communities.

A guide that focuses on knowledge and essential tools for community mediation, aspiring to be a reference for peace building activists, and to present the Syrian experience as one in the area of mediation within local frameworks. 

A project in partnership with Mobaderoon and Swiss Peace.

Steps was responsible for:

  • Collecting and presenting mediation stories from community activists who lived through conflict and mediation in their environments.

  • Presenting the results and conclusions of a critical review of different mediation schools and references, and an attempt to add a new theory of change specific to this guide, based on a transformative approach and theory of human needs and non-violent communication. 

An interactive and engaging resource designed for animators to work on conflict transformation and peace education with children during summer camps and informal activities. Until 2025, around 30 organizations in Lebanon have been trained on Hawli w Hawaleye and implement it with children from their communities. 

A project in partnership with forumZFD.

Steps was responsible for:

  • Creating interactive activities for children aged 7 to 12, fostering personal growth, non-violent communication, conflict transformation skills required to cope with conflict, and play and sing during activities. 

  • Creating an Animators Development Toolkit to enhance animators’ skills in conflict transformation, team dynamics, and understanding children's’ age group dynamics and contexts.

  • Facilitating the learning journey for groups, starting with the Animators Development Workshop (5 days), then HwH Activities Workshop (3 days), and shadowing the teams implementing HwH to support them.

Steps continues to facilitate yearly Hawli w Hawaleye learning journeys to groups and organizations working with children.

Facilitation for Change

Facilitating dialogue sessions for women groups working on peace building

gallery

Facilitating Women Empowerment Workshops

Facilitating Women Take the Lead workshops

Facilitating Memory of Civil War workshops with women groups

Facilitating of National Strategy for PCVE

FTN Launch

Facilitating the launch of Future Together project

Working with Adolescents in Conflict Settings

A training and coaching program for frontline staff working with adolescents. Steps designed and delivered the workshop for frontline staff and partners in four countries: Egypt, Yemen, Iraq, and Lebanon. In addition to adapting the content and tools to fit online modality and delivering it remotely.

A project implemented in partnership with Save the Children. 

Women Take the Lead

Designing and facilitating a series of workshops over the course of five years around communication skills, transformational leadership, dialogue, conflict management, transitional justice with a gender perspective, negotiation and mediation, etc.

A project implemented in partnership with Women Now, elbarlament and Choose Love.

Dealing with the Past

Over the past eight years, Steps has been extensively engaged in developing materials and training different groups on dealing with the past, the memory of the civil war, with Ministry of Education and Higher Education (MEHE) specialists, history teachers, NGO activists and youth.

Each year, Steps facilitates three cycles on Memory of War for young people from Lebanon. A project in partnership with forumZFD.

Active Citizens

Steps was engaged in different interventions around Active Citizenship, with its core team members being Master and National trainers on Active Citizens toolkit. The experience varies from designing and delivering facilitators development workshops, designing and facilitating the networking event for British Council partners from different countries in the MENA region, Africa, Europe and the UK, designing and training facilitators from Lebanon, Palestine, Libya, Algeria, Jordan, Iraq, Tunisia, Morocco, and Yemen on the Active Citizens toolkit.

A project implemented in partnership with the British Council across many years.

Dialogue Facilitation for Women Groups on Reconciliation and Peacebuilding

Steps designed and facilitated 135 dialogue sessions for 250 women community members in Aarsal, Al Qaa Baalback, Tripoli, Aakar, Hasbayya, Khayzaran, Damour, Ein Remeneh, Cheyyah, Haret Naemeh, Batloun, and Mazraat Chouf.

A project implemented in partnership with UN Women, KAFA and Peace Labs.

Delivering Empowerment Workshops for Women

Promoting and delivering workshops for disenfranchised women in Lebanon, as part of the global program IMAGINE, designed to empower women in challenging life circumstances to envision and create new possibilities for their life, family and community.

Facilitation of National Strategy for Preventing Violent Extremism

Steps was part of the national team of facilitators for the different pillars of the national strategy that was implemented over the course of one year.

Future Together Now ll Project

Designing and facilitating the launching of the project with partner organizations, evaluation, planning of second phase, documentation of workshops and the closure of the project over the course of two years.

A project implemented in partnership with forumZFD.

An interactive "learning-by-doing" approach to oral history. It highlights oral history's role in conflict transformation by capturing diverse voices, documenting narratives, and promoting understanding about the past.

A project in partnership with forumZFD.

Steps was responsible for:

  • Leading and facilitating the review process of the guide, including facilitating peer review workshops, and setting the knowledge development process with the team involved.

  • Co-developing the content alongside the team involved, with a special focus on conflict transformation.

  • Designing the website and ensuring accessibility and user-friendliness.

Check out the website Reimagine the Past to access the guide and learn more about the transformative power of oral history.

A participatory and discovery-based toolkit for volunteers, activists, teachers, or anyone interested to know more about conflict transformation and the culture of non-violence. The aim is to make conflict transformation concepts and applications accessible to people in different communities. 

A project in partnership with forumZFD.

Steps was responsible for:

  • Updating the content and activities of the previous toolkit, including a review process with those who implemented the toolkit over the years.

  • Designing the toolkit in a visually engaging and user-friendly way.

Steps continues to facilitate yearly Eye not for an Eye workshops for activists, educators, and facilitators engaged within their communities.

A guide that focuses on knowledge and essential tools for community mediation, aspiring to be a reference for peace building activists, and to present the Syrian experience as one in the area of mediation within local frameworks. 

A project in partnership with Mobaderoon and Swiss Peace.

Steps was responsible for:

  • Collecting and presenting mediation stories from community activists who lived through conflict and mediation in their environments.

  • Presenting the results and conclusions of a critical review of different mediation schools and references, and an attempt to add a new theory of change specific to this guide, based on a transformative approach and theory of human needs and non-violent communication. 

An interactive and engaging resource designed for animators to work on conflict transformation and peace education with children during summer camps and informal activities. Until 2025, around 30 organizations in Lebanon have been trained on Hawli w Hawaleye and implement it with children from their communities. 

A project in partnership with forumZFD.

Steps was responsible for:

  • Creating interactive activities for children aged 7 to 12, fostering personal growth, non-violent communication, conflict transformation skills required to cope with conflict, and play and sing during activities. 

  • Creating an Animators Development Toolkit to enhance animators’ skills in conflict transformation, team dynamics, and understanding children's’ age group dynamics and contexts.

  • Facilitating the learning journey for groups, starting with the Animators Development Workshop (5 days), then HwH Activities Workshop (3 days), and shadowing the teams implementing HwH to support them.

Steps continues to facilitate yearly Hawli w Hawaleye learning journeys to groups and organizations working with children.

Organizational Development

Facilitating of strategy work for Athar network

Supporting Women Peace Initiatives in Bekaa

Steps was responsible for designing and developing capacity building programs for more than 20 women peace initiatives focusing on organizational management skills such as strategic planning, project cycle management, financial management, human resources and reporting. Initiatives that stem from women’s needs and desire for change and reflect skills and experiences from previous trainings.

A project implemented in partnership with Women Now and elbarlament.

Organizational Development for a Local NGO

Steps was responsible for designing and developing an organizational assessment process and report looking at all aspects of the organization (culture, team, values, programming, relations & power, etc.), along with a findings report with practical recommendations moving forward for the organization.

Effective Monitoring and Evaluation

Facilitating of evaluation of FTN project with partner organizations

Working with community activists in Future Together Now project with forumZFD

Facilitating evaluation of Future Together Now Project

Steps was responsible for supporting partners in implementing community assessment, supporting their organizational development, coaching delivery of workshops and assessing impact of Active Citizens project.

A project implemented in partnership with the British Council.

This process studied the impact of the Active Citizens project on the teachers, students and their surrounding community in Chekka, Zgharta, Klayaat and Rmeich. Steps implemented 5 focus group discussions (FDGs) and 9 in-depth interviews, covering as well the impact of the 8 social action projects (SAPs) supported by the project.

Reflection and Assessment of "Rainbow of Hope II" project

Steps was responsible for designing and facilitating the reflection of the project in three main areas in Lebanon.

A project implemented in partnership with Search for Common Ground.

Steps was responsible for designing and implementing the evaluation process for the Active Citizens (AC) program in Lebanon, with a focus on Most Significant Change, titled "Active Citizens Impact Quality Evaluation Study Report". 

A project implemented in partnership with the British Council.

The evaluation looks at the past AC journey in terms of evaluation, learning and measuring the impact of the programme in local communities through CSOs, private sector, secondary public schools as well as with higher education and recommends future directions in Active Citizens.

The report starts with the background of AC in Lebanon, presents the most significant change stories that were collected and then proposes areas of improvement and key recommendations for British Council.

The most significant change stories were collected through in-depth interviews with key stakeholders ranging from AC facilitators, programme team, and partners.

Community-based Research

Steps was responsible for designing and facilitating field research to ensure the voice and perspectives of adolescents, caregivers and stakeholders informs the SAP program design with a second objective to inform advocacy actions on the situation facing adolescents inside Syria.

A project implemented in partnership with Save the Children.

The consultations aimed to explore the adolescents’ experiences, priorities and needs stemming from the Syria conflict and the situation in Lebanon. More specifically, identifying:

  • Adolescents main aspirations and priorities, assets and capacities that will help them fulfil their aspirations and priorities.

  • Key barriers for adolescents to fulfil their aspirations and priorities, and their suggested solutions to overcome those barriers.

  • Caregiver’s and key stakeholders’ perspectives on the situation facing adolescents, their attitudes and perceptions towards adolescents.

Development of a Guidance Tool - Field Research

Steps was responsible for designing and implementing field research for creating guidance tools on conflict prevention, peace building and social cohesion programming with adolescents in the Arab region.

A project implemented in partnership with Save the Children.

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